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Select (+) Plus Support Service


Legacy Application Technical Support (24/7) and MPE/iX OR VAX VMS Operating System Support

Select (+) Plus Support has all of the features of the Select technical phone support service tier but also features expanded support for the VMS / MPE/iX Operating System. The Select (+) Plus Service is available 24/7.


Example The Support Group Select (+) Plus Support Includes:

The “Core 4” modules: Mfg, OMAR, AP, GL (additional module support is available at additional cost)

MANMAN support for the FORTRAN coded system

Hardware and systems requirements

Modified software (FORTRAN source code and documentation required)

More thorough / detailed system and database management support than Select Service provides

Enhanced MPE/iX or VAX VMS Operating System support (choose one)

SLA Performance / Availability guarantee

Special preferred pricing for training, modifications and consulting



MANMAN usage assessment survey

Documented IT plan and support strategy

Computer Operations and Month-End close procedures

Detailed hardware configuration information

FORTRAN compiler and efficient modem or available Internet access to the HP3000 or VAX hardware

System manager and system operator proficient in MPE/iX or VAX VMS

Trained users proficient enough with MANMAN applications to perform their functions and discuss their problems


The Support Group Select (+) Plus Support is available to our customers, Monday through Friday, 24-hours a day.
English language only.
(Additional language support available at additional cost)

Click on any support level to learn more about our service offerings

Basic Support Tier:

Select Service TierSelect
Technical Support by Phone
(7:00 a.m. – 7:00 p.m. Central Time)

Select Plus Service TierSelect (+) Plus
Expanded Phone Support (24/7)
MPE/iX or VMS Operating System support

Premium Support Tier

Preferred Service TierPreferred
The Support Group support will manage your systems and your applications for you

Premiere Service TierPremiere
The Support Group will host your systems at our data center in Austin, TX. A complete systems management and application management service

Legacy Service TierLegacy
HP3000 System archival -- support for regulatory / audit response. Send your retired HP3000 or VAX to us. We'll keep it in a ready state.