See you at the Houston HP3000 RUG March 14-15, 2008
Select (Level 1) Support Service
MANMAN Technical Support
Select Support is tSGi's value-priced technical application support service, designed for companies that have a good working knowledge of legacy applications and need only supplemental support. Our highly-skilled technical support staff is available for phone-in, email and IM application support to work in accordance with the original documented application reference and training manuals.
tSGi Select Support Includes:
The “Core 4” modules: Mfg, OMAR, AP, GL (additional module support available at additional cost)
MANMAN support for the FORTRAN coded system, including basic MPE/iX support relevant to the execution of the MANMAN software (includes Image and Query)
Hardware and systems requirements
Modified software (FORTRAN source code and documentation required)
Special preferred pricing for training, modifications and consulting
Prerequisites
HP support or equivalent for hardware
HP support or equivalent for MPE/iX and FOS subsystems
FORTRAN compiler
System manager and system operator proficient in MPE/iX or VAX VMS
Trained users proficient enough with MANMAN applications to perform their functions and discuss their problems
tSGi Select Support is available to our customers, Monday through Friday, 8:00 to 5:00 (CST)
English language only.
Basic Support Tier:
Premium Support Tier
Premiere
tSGi will host your systems at our data center in Austin, TX. A complete systems management and application management service
Legacy "Ready State"
HP3000 System archival -- support for regulatory / audit response.
Send your retired HP3000 or VAX to us. We'll keep it in a ready state.




